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How much does it cost to store my gold?


The charge is 1% + VAT of the value of the holdings per annum. This will be charged from December 1st, or the date into which the gold goes into storage. The minimum charge for a deposit is £100 + VAT (i.e. any holdings under £10,000). If the goods are added during the year, a new invoice will be issued for the new holdings on the date it is added and charged up to December 1st on a pro rata basis (per month). A new invoice will then be issued the following December 1st for the entire holdings.

Who are you insured by?


We are underwritten by Lloyds of London through a Jewellers Block Policy which extends to include goods in trust, i.e. we are insured to hold client goods. Therefore you can be confident that your goods are safe and secure.

What happens if I take out my gold before the end of the year?


Please be aware that no refunds are available if goods are taken out before the year is out. This is due to ATS Bullion Ltd committing to the insurance.

Where is the vault?


The vault is offsite and secure. We cannot tell you where it is because then it wouldn’t be safe and secure! It goes without saying: you cannot visit the vault.

Can I store silver, art, wine or anything else?


Currently we are only able to store gold.

How do I sell my gold?


If you would like to sell your gold to ATS Bullion Ltd we can fix a price over the phone or in the office. We would then require an authorisation letter with photo identification authorising ATS Bullion to withdraw the gold from the holdings. After we have the authorisation letter and photo identification payment can be made by bank transfer or cheque. Cash can also be paid out up to a certain limit if the transaction is completed at our premises.

How do I withdraw my gold?


If you would like to collect your gold we require a minimum of 24 hours’ notice and photo identification. If you would like your gold delivered we would require an authorisation letter with photo identification instructing us to deliver with the address.

Transaction Limits

When do ATS Require ID?



  • Customers buying over and including £5,000 in one order – we will take two forms of ID
  • Customers buying up to £10,000 in multiple orders – we will take two forms of ID
  • Customers wanting to buy over £10,000 – we will ask for two forms of ID to un-restrict your account

Please be aware: Each transaction is verified through a fraud screening process provided by our secure gateway and when required we may ask for identification from you to verify yourself as the customer. This is an action recommended by the payment gateway during the fraud screening. The ID we require is used to verify you at the address. We consider multiple transactions to consist of multiple orders placed in a 48 hour period. For multiple transactions placed by customers from one singular address, we may contact you for identification.

In Store (Face-to-face)

  • Customers buying up to £5,000 – we will require one form of photographic ID
  • Customers buying over £5,000 – we will require two forms of ID.

These limits apply universally to buying or selling with debit cards, transfer or cash.

What Identification is acceptable?


We accept the following forms of Photographic ID:

  • Passport
  • Full UK Driving Licence

We accept the following forms of ID as a Proof of Address:

  • Bank Statement (within the last 6 months)
  • Utility Bill (within the last 6 months)
  • Council Tax Statement
  • Full UK Driving Licence (but only if not used as photo ID)

Please be aware: We don’t accept credit card statements or mobile phone bills.

To continue purchasing online with ATS Bullion by lifting the £10,000 maximum on your account, please scan the copies of your identification to [email protected] or alternatively you can send us the copies to ATS Limited, 2 Savoy Court, Strand, London, WC2R 0EZ. Please call us if you have any queries regarding the limits – one of our trained Bullion Dealers will be happy to help.

What happens to the ID I provide?


Identification we have requested from you is taken to verify your identity, in line with anti-money laundering guidelines. This information is not sold or used for remarketing. Information you provide is recorded by one our trained bullion dealers, in the performance of their duties only. For more information on how we keep and use your data, please visit our Privacy Policy.

Below are some links with helpful information regarding Money Laundering Regulations:…

*For Businesses looking to purchase from us, we will be required to complete enhanced due diligence checks. Please contact [email protected] or call 020 72 40 40 40 to speak to a member of staff to advise you on how to place an order.

Why have transactional limits?


We have a legal obligation to comply with Government and EU regulations on Anti Money Laundering, Fraud and Terrorism. As a business our responsibility is to carry out the necessary checks and put systems in place to safeguard against money laundering and to combat financial crime. The Money Laundering Regulations 2007 require appropriate ID to be taken when certain transactions take place. The regulations state that due diligence must be complete where we are: “carrying out an occasional transaction with a customer valued at €10,000 or more”.

To view more information on Anti-Money Laundering – visit the Anti-money laundering supervision: guidance for high value dealers

What are the transactional limits?


The transactional limits are as follows:


  • Customers can buy up to £10,000 per order online paying with a debit or a credit card.
  • Customers can buy up to £20,000 per order online paying by Bank Transfer.

Please be aware we have a transactional threshold of £10,000 on all customer accounts – this can be unrestricted by providing two forms of ID. Customers who provide two forms of ID will be able to purchase unlimited orders up to a maximum of £20,000 per order online.

In Store (Face-to-face)

  • Customers can buy up to £7,000 in cash per rolling year – the limit is from the date of your first cash purchase onwards (GBP only)
  • Customers can buy an unlimited amount by chip & pin with debit card (UK authorised/ GBP only) *We do not accept credit cards in store*
  • Customers can buy an unlimited amount by bank transfer (UK Institutional bank/ GBP only)

Please be aware ID will be required – see section What do ATS Require?


How can I follow the Gold price?


Most daily newspapers will have some sort of indication price quoted – sometimes just for the gold price and sometimes for coin prices. However, do bear in mind that these prices are always a day behind and generally are the inter-bullion house rates for large numbers of coins. We are happy to give you an idea of the current price over the telephone for your gold coins or for any other bullion.

What is the Gold Fix?


The price of gold is fixed twice a day at 10.30 am and 3.00 pm. Originally it was fixed by the four main Bullion Houses – HSBC, Barclays Capital, Scotia Mocatta and Societe Generale. From March 2015, the fix has been conducted electronically by Goldman Sachs, UBS, HSBC, Barclays, Nova Scotia & Societe Generale. The first gold fix was on 12th September, 1919 and was £4 18s 9d. This tradition has continued in order to provide a publicly quoted price as a benchmark to be used by producers and consumers. The Chairman announces an opening price and the other members, connected by a dedicated conference call facility from their dealing rooms, declare themselves to be buyers or sellers of a number of bars at that price. In earlier years the members used to meet at the premises of N M Rothschild to fix the price. Each representative had a small flag on his desk and this was raised at a change of orders from his dealing room. If any flag was raised, the price could not be fixed. The price is moved until an optimum price is achieved to satisfy both buyers and sellers. Once the total buy and sell amounts from each dealing room are within 25 bars of each other, the gold price can be fixed. Immediately the price is fixed, it starts moving again on the market. Click here to find out today’s Gold Fix.

Do I have to pay commission or tax when I buy?


We do not charge any commission. However, there is a margin between the buying and selling price which is how we make a profit! When buying or selling you are more than welcome to ask the dealer what premium you are being charged. The deal will be very transparent, so please do not hesitate in asking us.

Is Gold a good investment?


Nobody can predict the future price of gold. It is a traditional safeguard, but the market can move up and down just like the stock market. Investors who made a fortune from gold purchased in the 1960’s and 70’s and sold in the gold boom of 1980, would have seen their investment dwindle during the late 1980’s and early 90s. Good profits can be made if you are able to catch the market at the right time. Most financial advisors would recommend that you have part of your investment portfolio in gold, as the economic forces that determine the price of gold are different from those which influence other financial investments. However, it is wise to remember the old saying of never putting all your eggs in one basket. – If you are uncertain check out our Beginners Guide to Gold.

How do I know that what I am buying is genuine?


Always buy from a reputable dealer – most coins and bars do not come with a certificate. At ATS Bullion we are members of the BNTA (British Numismatic Trade Association)and dealers accepted for this association have to adhere to a strict code of ethics. Fake coins and bars do exist – many are made in the Middle East where it is not illegal to reproduce coins. Forgeries are not always the same purity as the genuine article and sometimes they are not even gold! Forged coins can be of any age and often were produced around the time of the genuine article, so even if they have been in the family for years, they may not be genuine. ATS Bullion only deal in LBMA approved ‘Good Delivery’ gold bars. For more information regarding Good Delivery bars please visit

Do I have to buy a minimum amount?


No, we can supply you with coins or bars from as little as £20 – ideal if you are looking for a gift. We can also supply coins of specific years – perfect for a present for a special birthday or anniversary.

Are there I.D requirements?


If you are buying through our website, we will require identification if you are purchasing over £5,000 in one transaction or over £10,000 in multiple transactions or if we wish to do further due diligence checks. If you are looking to sell to us: up to £5,000 we will require one form of photo ID (passport or UK driving licence) and anything over £5,000 we will require a second ID in the form of a proof of address (bank statement/council tax statement/utility bill). For purchases over the phone or over the counter will require identification. For more information – view our Transactional Limits. Please note if buying on behalf of a business, we will be required to enhanced due diligence. For business purchases please contact [email protected] or 020 72 40 40 40.