Homepage How to Buy & Sell Gold
How easy is it to buy gold?
Buying in person
Buying gold is generally very simple. If you are in London, you can come into our offices and purchase gold over the counter. Our offices are open for trading Monday to Friday from 9.30am to 4.30 pm. Payment can be made by small amounts of cash, or by debit card. If you are buying under £5000 worth of gold, we ask that you bring one form of photo ID with you. If you are purchasing over £5000 worth of gold in one transaction, or your purchases exceed £10000 in the course of a year, then you have to supply us with proof of ID to comply with HM Customs and Excise legislation. We must retain on file a copy of your passport and a copy of a utilities bill showing your home address. We do not pass on any of this information, but it can be inspected by Customs should they wish to do so.
Buying by post
It is also very easy to purchase by post. For smaller purchases, we will fix a price over the telephone and you may either pay by cheque or by debit card. Debit card payments are subject to a security check and can only be sent to the billing address on your card. In order to combat debit card fraud, we now require clients purchasing over the telephone with a debit card to supply us with two forms of identification before we will send the goods. We send your purchase to you by special delivery as soon as we have your ID and cleared funds. It is fully insured until you receive it.
If you are purchasing over £5000 worth of gold in one transaction, or your purchases exceed £10000 in the course of a year, then you have to supply us with proof of ID to comply with HM Customs and Excise legislation. We must retain on file a copy of your passport and a copy of a utilities bill showing your home address. We do not pass on any of this information, but it can be inspected by Customs should they wish to do so.
We do not accept credit cards for purchases of Bullion coins because of the commission involved.
How easy is it to sell gold?
Again, the process is very simple. You can either bring your gold into our offices with some form of identification or send it by Special Delivery through the Post Office, enclosing a daytime telephone number. Please note that the maximum insurance value covered by the Post Office is £2500 per package. We will telephone you on receipt with an up to date price and send you a cheque by return if the price is acceptable. If you decide not to sell for any reason, we will be happy to return it to you.
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